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Enterprise AI agents · Riyadh

Your CRM, ERP, and data — finally working as one intelligent system.

Enterprise leaders across Saudi Arabia and the GCC are cutting procurement cycles by 40%, tripling loan decisioning speed, and handling 78% of customer queries automatically — with AI agents that connect to your existing stack in 8 weeks.

  • Live in 8 weeks
  • Runs on your cloud
  • Arabic and English

Illustration: Dynamics 365, SAP, Power BI, Snowflake, WhatsApp, Outlook, Excel and Azure SQL connected to one OTMA agent.

Results across our deployments

from kickoff to first agent in production
8 wks
average reduction in manual processing time
40%
of queries resolved without human escalation
78%
deployed on client-owned infrastructure
100%
Serving enterprises acrossManufacturingBanking & FinanceRetail & E-commerceHealthcareLogisticsGovernment & Public Sector

What we build for you

Three practice areas. Every engagement engineered for a measurable outcome — not a demo.

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Proven outcomes

Every result measured against a baseline agreed before work starts

Read all case studies
  • ManufacturingDeployed in 7 weeks

    40% reduction in procurement cycle time

    AI agent for supplier evaluation — Saudi industrial group

    Before
    3-week manual supplier evaluation process across 200+ vendors
    After
    2-day automated process with AI scoring and D365 recommendations
  • BankingDeployed in 5 weeks

    3× faster loan decisioning

    CRM intelligence for credit risk — regional bank

    Before
    6-day average loan approval process, manual risk assessment
    After
    Under 2 days with real-time AI scoring embedded in D365
  • RetailDeployed in 8 weeks

    78% of queries resolved without human escalation

    Bilingual conversational AI — multi-brand retail group

    Before
    Legacy chatbot resolving <20% of queries. 18-agent support team at capacity.
    After
    78% automated resolution. Team handling complex and revenue-generating interactions.

How we work

From first call to live agent in 8 weeks

A disciplined four-step method with no ambiguity about what happens next.

See the full method
  1. 01
    Week 1–2

    Discover

    We map your data landscape, interview stakeholders, and identify the one or two workflows where AI will create the most measurable impact. No assumptions.

  2. 02
    Week 3–4

    Design

    We architect the agent: data model, decision logic, integrations, and success metrics — all signed off before a single line of code is written.

  3. 03
    Week 5–8

    Deploy

    We build, test, and ship to your infrastructure. Typical timeline: 8 weeks from kickoff to production. Your team reviews at every milestone.

  4. 04
    Ongoing

    Optimise

    We monitor, retrain, and improve the agent on real usage data — continuously. This is not a one-off project. It is a long-term capability.

Why OTMA

Why enterprise teams choose OTMA

No new vendor lock-in. OTMA agents extend your existing Microsoft, cloud, and data investments — and run on your infrastructure.

  • We ship production code — not slide decks

    Every engagement ends with a live agent running on your infrastructure, a measured baseline, and an improvement plan. No demos that never ship.

  • Built for GCC compliance from day one

    Founded in Riyadh. We understand KSA data residency requirements, GCC regulatory expectations, and Vision 2030 alignment — it is not an afterthought.

  • Arabic and English are equal citizens

    Bilingual AI is a design requirement in every agent we build — not a localisation patch added at the end. Your Arabic-speaking customers get the same experience.

Built on platforms your IT team already trusts

  • Microsoft AzureCloud Platform
  • OpenAIAI Models
  • SnowflakeData Platform
  • DatabricksData & AI
  • Power BIAnalytics & BI
  • Dynamics 365CRM / ERP
  • LangChainAgent Framework
  • WhatsApp BusinessMessaging

Start here

Ready to see what 8 weeks can deliver?

Tell us your biggest data bottleneck. We will show you exactly what an AI agent could do about it — in one conversation.

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