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Services

Conversational AI

Bilingual Arabic and English assistants built for enterprise scale — not chatbot demos.

What you get

  • Natural Arabic and English language support — including Gulf dialect handling
  • Integration with your CRM, knowledge base, and ticketing system out of the box
  • Intelligent escalation logic that hands off to human agents at exactly the right moment
  • Conversation analytics, intent tracking, and weekly performance reports
  • Deployment on WhatsApp Business, your web portal, or any existing channel

How it works

01Week 1–2: Intent mapping, knowledge base audit, and conversation design
02Week 3–4: Model training, integration build, and internal testing
03Week 5–6: Full QA across Arabic and English with edge case testing
04Week 7–8: Production deployment, monitoring setup, and team training

Tech we use

Azure OpenAIBot FrameworkAzure AI LanguagePower AutomateWhatsApp Business API
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