Services
CRM intelligence
Make Dynamics 365 predict what will happen next — not just record what already did.
What you get
- Lead scoring model trained on your own historical CRM data — not generic benchmarks
- Deal forecasting with confidence intervals by rep, team, and territory
- Churn prediction with automated at-risk alerts before the client goes quiet
- Embedded Power BI visuals surfaced directly inside D365 forms
- Weekly automated model retraining on fresh CRM activity
How it works
01Week 1: CRM data audit and 18-month historical baseline analysis
02Week 2–3: Model development, validation, and stakeholder review
03Week 4: Integration with D365 and user acceptance testing
04Week 5: Go-live, sales team enablement, and 90-day optimisation plan
Tech we use
Dynamics 365Azure MLPower BIDataversePythonAzure Data Factory
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