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CRM intelligence

Make Dynamics 365 predict what will happen next — not just record what already did.

What you get

  • Lead scoring model trained on your own historical CRM data — not generic benchmarks
  • Deal forecasting with confidence intervals by rep, team, and territory
  • Churn prediction with automated at-risk alerts before the client goes quiet
  • Embedded Power BI visuals surfaced directly inside D365 forms
  • Weekly automated model retraining on fresh CRM activity

How it works

  1. Week 1

    CRM data audit and 18-month historical baseline analysis

  2. Week 2–3

    Model development, validation, and stakeholder review

  3. Week 4

    Integration with D365 and user acceptance testing

  4. Week 5

    Go-live, sales team enablement, and 90-day optimisation plan

Technology we use

  • Dynamics 365
  • Azure ML
  • Power BI
  • Dataverse
  • Python
  • Azure Data Factory

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